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DELIVERY

 
 

COMPLIMENTARY GIFT NOTE AND WRAPPING SERVICES - all SYLVIA BENSON jewelry is accompanied by A storage pouch, then boxed and finished with a leather cord. The leather is carefully tied with an adjustable slide knot with the intention that it can be kept and repurposed (i.e. bookmark, bracelet, hair tie, or to bundle your belongings).

Our shipping materials are FSC certified, ensuring they are sourced from responsibly managed forests that provide environmental, social, and economic benefits. No more wood is cut down than the forest can reproduce. This means better protection of the animal- and plant life, and all foresters have proper training, safety equipment and a fair wage.

 


For the holidays we are Doing our best to ship orders the same day they are received.

USA DELIVERY

UPS Ground - Delivery occurs in 2 to 5 business days after processing begins, pending availability and credit card verification. Processing may take up to 48 hours depending on when the order was placed.  Delivery to Hawaii and parts of Alaska may take more than 7 business days. You may choose to select Two Business Day or Next Business Day air services for expedited delivery.

Two Day- Delivery occurs in 2 business days (excluding holidays) if placed by 12PM ET, pending availability and credit card verification.

Next Day- Delivery occurs the next business day (excluding holidays) if placed by 12PM ET, pending availability and credit card verification.

At this time we do not offer Saturday delivery.


DELIVERY OPTIONS

STANDARD | 2-5 DAYS | $12 (free for orders $100+) | UPS GROUND

TWO DAY | 2 DAYS | $35 | FEDEX or UPS

NEXT DAY | 1 DAY | $60 | FEDEX or UPS

 

INTERNATIONAL DELIVERY

International shipments are shipped via DHL Express International, who provides customs clearance and door-to-door delivery service.  Duties and import taxes are determined by the customs agency within the destination country.  Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country.  Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.  All DHL shipments must include a valid phone number and email address for delivery.  If a phone number and email address are not provided, your order cannot be processed.  

CANADA- we also offer fedex international ground shipping for orders shipping to canada. Duties and import taxes are determined by the customs agency within the destination country.  Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country.  Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.  All shipments must include a valid phone number and email address for delivery.  If a phone number and email address are not provided, your order cannot be processed.

Most orders leave our facility within 1 business day of order confirmation.  Once your order has shipped, we estimate that you will receive your order within 2-10 business days of its original DHL shipment date.  International orders may experience delays caused by customs. These notifications can be accessed through the tracking number provided in your final confirmation email.

 

Please note: DHL AND FEDEX do not deliver to P.O. boxes.  We currently do not offer expedited shipping on international orders.


DELIVERY OPTIONS

STANDARD | 3-10 days | $45 USD (FREE for ORDERS $300+) | DHL EXPRESS

CANADA ONLY | 2 - 6 DAYS | $28 USD (FREE for ORDERS $300+) | FEDEX INTERNATIONAL GROUND

Please contact us if your shipping destination country is not listed as an option at checkout. our customer care specialists can provide you with shipping rates and assist you with completing your order.

USA + INTERNATIONAL DELIVERY INFORMATION ON fine jewelry and PRE-ORDERS

fine jewelry is made to order therefore please Refer to the individual product pages for delivery Schedules. If you need a more specific estimate and/or need your fine jewelry order expedited, PLEASE CONTACT US. made to order purchases are charged at time of checkout.

Pre-Order ITEM(S) purchases are charged at time of checkout. Expected ship dates are listed on the individual item pages. These dates are estimates, many products will ship sooner, and occasionally items will ship later than expected.

 

If you have questionS, please phone or email us Monday – Friday (except holidays) between 10AM – 5PM ET +1 910 803 2397 or contact@sylviabenson.com.