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Purchase Orders
Payment information and authorization are due when your order is submitted.  Payment will be collected at time of shipment.
Your order is created specifically for you, therefore no cancellations or refunds are permitted.  Prices and availability are subject to change without notice.  

Shipping and Handling Charges
Our standard United States shipping carrier is USPS.  The shipping charge is between $6 and $15 USD, depending on items and location.  UPS and FedEx shipping methods are also available if preferred.  International shipping quotes available upon request.

Quality
SB by Sylvia Benson products are gold-plated and gold-tone metals (brass, steel, copper, 14K gold-filled), gemstones, pearls, etc.  Handmade pieces are a work of art and slight variations may occur.  

Lead Time
Orders typically ship within one week.  As products are featured, we are unable to forecast the popularity of any one particular item.  Orders are filled in the order they are received. 

Contact Us
sales@sylviabenson.com
+1 910 541 0531